Software support

What will we do if the .dbd_key files are ever corrupted or deleted?

Don't let it happen! If you lose the key file, our support staff will be unable to assist you! Be sure to copy those dbd_key files somewhere into a secure place immediately after you encrypt your database! However, if you still have the .dbd_key file and forget your password, we will be able to recover it after a valid identification and confirmation of your account with us.

What SQL Server version do you support?

Currently, we support SQL Server 2016, 2014, 2012, 2008 (R2), 2005 (all editions) for 32- and 64-bit platforms (X64). There are no client side software limitations to DbDefence.

What are the limitations of the free version?

The free version of DbDefence operates essentially the same as the fully functional version of the software. However, it will only work on databases up to 200 MB in size. There are no time restrictions on the free version.